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R730xd - IPMITool - Unknown FRU header version 0x00
Running a R730xd with latest iDRAC and BIOS updates.
When running IPMI tool with:
ipmitool -I lanplus -H $IDRAC_HOST -U $IDRAC_USERNAME -P $IDRAC_PASSWORD fru
I'm getting the following results:
FRU Device Description : Builtin FRU Device (ID 0)
Unknown FRU header version 0x00
FRU Device Description : PS1 (ID 1)
Board Mfg Date : Wed Sep 30 10:14:00 2015
Board Mfg : DELL
Board Product : PWR SPLY,1100W,RDNT,DELTA
Board Serial : CN1797259N1OKI
Board Part Number : 0PR21CA00
FRU Device Description : PS2 (ID 2)
Board Mfg Date : Tue Dec 2 12:39:00 2014
Board Mfg : DELL
Board Product : PWR SPLY,1100W,RDNT,DELTA
Board Serial : CN179724CC0S9B
Board Part Number : 0W12Y2A00
FRU Device Description : BP0 (ID 12)
Device not present (Timeout)
FRU Device Description : BP1 (ID 13)
Board Mfg Date : Tue Jun 9 19:05:00 2015
Board Mfg : DELL
Board Product : DRIVE BACKPLANE
Board Serial : CN7792156600B0
Board Part Number : 035GCMA00
FRU Device Description : BP2 (ID 14)
Device not present (Timeout)
FRU Device Description : BP3 (ID 15)
Device not present (Timeout)
FRU Device Description : NDC (ID 4)
Board Mfg Date : Tue Sep 29 12:00:00 2015
Board Mfg : DELL
Board Product : Intel(R) GbE 4P I350-t rNDC
Board Serial : MY1240259S00FJ
Board Part Number : 0R1XFCA00
FRU Device Description : PERC1 (ID 10)
Board Mfg Date : Thu Jun 11 06:16:00 2015
Board Mfg : DELL
Board Product : Dell Storage Cntlr. H730 -Mini
Board Serial : CN77921566009R
Board Part Number : 0KMCCDA01
FRU Device Description : NTB (ID 16)
Device not present (Timeout)
FRU Device Description : OEM fru (ID 17)Notice the first few lines:
FRU Device Description : Builtin FRU Device (ID 0)
Unknown FRU header version 0x00From other example outputs I've seen the first part should be similar to:
FRU Device Description : Builtin FRU Device (ID 0)
Board Mfg Date : Tue Jul 19 23:30:00 2016
Board Mfg : DELL
Board Product : PowerEdge R730xd
Board Serial : CN7792167I00LE
Board Part Number : 072T6DA01
Product Manufacturer : DELL
Product Name : PowerEdge R730xd
Product Version : 01
<Private data removed from public view. DELL-Admin>I've tried reseting the iDRAC (soft reset, keeping configuration) but that doesn't result in valid data coming back.
Any ideas on what to try next to get valid data?
DELL-Charles R
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April 3rd, 2024 17:48
Have you done this successfully on any other 13th Gen. server? Anything with a '3' in it: R730, R630…
Did the example of one that did work come from one of your systems?
Your example:
FRU Device Description : Builtin FRU Device (ID 0)
Board Mfg Date : Tue Jul 19 23:30:00 2016
Board Mfg : DELL
Board Product : PowerEdge R730xd
…
From what we see it looks like it stops just before Language
Device Revision : 01
Firmware Version : 2.85.85.85(Build 50)
IPMI Version : 2.0
Manufacturer ID : 674
Product ID : 256
Status : No error
SDR Version : 1.5
GUID : 3132334F-C0B7-3480-3510-00364C4C4544
>Board Language Code : English
Board Product Name : PowerEdge R730XD
…
Check you language settings:
How to change the Language in the BIOS, the iDRAC and the Lifecycle Controller
https://dell.to/3VLq8SW
Next try clear NVRAM , Reset BIOS to defaults and set the DRAC to defaults.
Clear NVRAM - there is a map under the lid to show the jumper location. Shut down, Set jumper to the Clear position, power on and Post up to the jumper error, shut down and return jumper to original location.
Boot to F2 > System BIOS > Default button next to Finish button at the bottom
Boot to F2 > iDRAC Settings > scroll down to Reset iDRAC configurations to defaults