R730xd - IPMITool - Unknown FRU header version 0x00

Hello,

I may have to research this more.

Can you post your iDRAC and BIOS version?

Have you tried a flea power drain?

drain flea power (shut down, disconnect power cables and Network cables, hold in power button 20 seconds with cords removed). After flea power drain, system has to set for 3 minutes for DRAC to reset without any power plugged in, then plug in NIC and power but wait 2 minutes before power on to give DRAC time to initialize.

Have you tried wmi:

ipmitool -I wmi -H $IDRAC_HOST -U $IDRAC_USERNAME -P $IDRAC_PASSWORD fru

Instead of lanplus:

ipmitool -I lanplus -H $IDRAC_HOST -U $IDRAC_USERNAME -P $IDRAC_PASSWORD fru

iDrac: 2.85.85.85

BIOS: 2.19.0

Yes, I tried a flea power drain and it didn't help.

This is the result of ipmitool -l lanplus.

I don't have a pre-Win 11 machine I can try ipmitool -I wmi (ipmitool doesn't work on Win11).

Hello,

Have you successfully run the command on this system in the past?

What do you get for the output of this command?

ipmitool delloem sysinfo

I can't say I have run that actual command but other ipmitool commands have worked and do work fine.

delloem sysinfo doesn't appear to be a valid command.

root@8796a0b935ae:/# ipmitool -I lanplus -H $IP -U user -P $password delloem sysinfo

usage: delloem <command> [option...]

commands:
    lcd
    mac
    lan
    setled
    powermonitor
    vFlash

This KB article looks to be similar. Could you try and see what results you get?

Article Number: 000136514

The System Service Tag is Not Listed in Builtin FRU Device (ID 0)

https://dell.to/3TA7WIY

I've confirmed that service tag is in the BIOS. I've also reset the iDRAC and am missing the fru data.

Again, the "delloem sysinfo" command doesn't seem to exist.

May be the version of IPMITools you are using.

We get this. It shows sysinfo should be there.

Try the IPMITool in the Dell iDRAC Tools for Microsoft Windows Server(R), v11.0.0.0

https://dell.to/4adHw74

So, that version shows as: ipmitool version 1.8.18.dell11.0.0

It doesn't work on Windows 11.  When I run: ipmitool -I lanplus -H $IP -U user -P $password delloem sysinfo

I get no results.  No output at all.

I have another version that shows: ipmitool version 1.8.18-dellemc_p001

and that version DOES provide the output but again, "delloem sysinfo" isn't a valid command.

Additional info.

I'm running versuib 1.8.18-11ubuntu2.1 on an Ubuntu box and it is also not showing the "delloem sysinfo" as a valid command.

Maybe try the Linux version:

Dell iDRAC Tools for Linux, v11.0.0.0

https://dell.to/3PNicNf

I see version 11 has this fix: -207346: Fixed the mc get sysinfo commands

Ah! That version works for "delloem sysinfo":

Device Revision     : 01
Firmware Version    : 2.85.85.85(Build 02)
IPMI Version        : 2.0
Manufacturer ID     : 674
Product ID          : 256
Status              : No error
SDR Version         : 1.5
GUID                : 3235534F-C0C8-5080-4310-005A4C4C4544
 Unknown FRU header version 0x00

Good to see sysinfo.

What do you get from the fru command?

ipmitool -I lanplus -H $IDRAC_HOST -U $IDRAC_USERNAME -P $IDRAC_PASSWORD fru

No change.

FRU Device Description : Builtin FRU Device (ID 0)
 Unknown FRU header version 0x00

Your previous post "delloem sysinfo"; Was that the entire output from the command?

@DELL-Charles R​ Yes, that was the entire output.