Start a Conversation

Unsolved

D

1 Rookie

 • 

1 Message

10

April 25th, 2024 19:37

Dell DCIS 6.5.1.25 - DellAweSvc fails to start after upgrade

The DellAweSvc fails to start with a generic error message 1053, "The service did not respond to the start or control request in a timely fashion."  The event viewer shows a time out error of 30 seconds (30000 milliseconds).

 

When I  try to start the DellAweSvc.exe from the c:\Program files (x86)\dell\commandIntegrationSuite\ directory, I get the following unhandled exception error:

 

"System.IO.FileLoadException: Could not load file or assembly 'Utilities, Version=6.1.0.115, Culture=neutral, PublicKeyToken=d97fdde8b7d96708' or one of its dependencies.  The located assembly's manifest definition does not match the assembly reference. (Exception from HRESULT: 0x80131040)

 

       as DellAweSvc.DellAweSvc...ctor(String[]args)

 

       as DellAweSvc.Program.Main(String[] args)

 

I ran the Rollback script in the program data directory but that did not roll back the Utilities.dll file to its pervious version of 6.1.0.115; the Utilities.dll version stayed at 6.5.1.25 after the roll back.

 

Can you please provide an updated DellAweSvc.exe for 6.5.1.25 that will work with the latest Utilities.dll? 

 

No Responses!
No Events found!

Top