Screen freezes, KAPS.exe crashes

Addition data from Windows Diagnostic Data Viewer:

KillerAPS

Description
Faulting Application Path: C:\WINDOWS\System32\drivers\RivetNetworks\Killer\KAPS.exe
Creation Time: 1/22/2024 6:58:03 AM
Problem: Stopped working
Status: Report sent

Problem signature
Problem Event Name:           APPCRASH
Application Name:             KAPS.exe
Application Version:          3.1423.712.2
Application Timestamp:        64ae3980
Fault Module Name:            ntdll.dll
Fault Module Version:         10.0.22621.2506
Fault Module Timestamp:       bced4b82
Exception Code:               c0000005
Exception Offset:             0000000000033aca

Extra information about the problem
Bucket ID: fef66c9b9f19846069dc2dc5d61a5197 (1863414673548398999)

- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
  <Provider Name="Application Error" Guid="{a0e9b465-b939-57d7-b27d-95d8e925ff57}" /> 
  <EventID>1000</EventID> 
  <Version>0</Version> 
  <Level>2</Level> 
  <Task>100</Task> 
  <Opcode>0</Opcode> 
  <Keywords>0x8000000000000000</Keywords> 
  <TimeCreated SystemTime="2024-01-23T04:22:17.1629680Z" /> 
  <EventRecordID>122283</EventRecordID> 
  <Correlation /> 
  <Execution ProcessID="18448" ThreadID="5404" /> 
  <Channel>Application</Channel> 
  <Computer>ThielemainDesktop</Computer> 
  <Security UserID="S-1-5-18" /> 
  </System>
- <EventData>
  <Data Name="AppName">KAPS.exe</Data> 
  <Data Name="AppVersion">3.1423.712.2</Data> 
  <Data Name="AppTimeStamp">64ae3980</Data> 
  <Data Name="ModuleName">KAPS.exe</Data> 
  <Data Name="ModuleVersion">3.1423.712.2</Data> 
  <Data Name="ModuleTimeStamp">64ae3980</Data> 
  <Data Name="ExceptionCode">c0000005</Data> 
  <Data Name="FaultingOffset">00000000000ecd40</Data> 
  <Data Name="ProcessId">0x1e00</Data> 
  <Data Name="ProcessCreationTime">0x1da4db1c1f66923</Data> 
  <Data Name="AppPath">C:\WINDOWS\System32\drivers\RivetNetworks\Killer\KAPS.exe</Data> 
  <Data Name="ModulePath">C:\WINDOWS\System32\drivers\RivetNetworks\Killer\KAPS.exe</Data> 
  <Data Name="IntegratorReportId">fe4aef54-9006-4028-b370-9bb1c80cda01</Data> 
  <Data Name="PackageFullName" /> 
  <Data Name="PackageRelativeAppId" /> 
  </EventData>
  </Event>

From Event Viewer on Windows Home 11 on DELL XPS 8940

My system information:

Dell Inc. XPS 8940
BIOS: 
Version 2.16.0
Date 11/2/2023

MOTHERBOARD:
Manufacturer Dell Inc.
Model 0K3CM7
Version A00

OPERATING SYSTEM:
Edition Microsoft Windows 11 Pro (64-bit)
Version (Build) 23H2 (10.0.22631)

Killer E2600 Gigabit Ethernet Controller
Driver Provider: Killer
Driver Date:  4/24/2023
Driver Version:  1168.13.424.2023

Has anyone tried updating Killer driver to version 1168.15.717.2023? Is this supported by Dell?

Intel Driver & Support Assistant
This download record installs Wi-Fi, Ethernet drivers and Killer Software for the Intel® Killer™ products.

Release Notes Intel® Killer Performance Suite 35.23.1292
Updates driver to version: 1168.15.717.2023

Key Issues Fixed and Changes: Package Version 23.20.0.4
Description of Key Issue: OS 
Crashes occurring during heavy network loads: Win10/Win11

My pc has been working flawlessly with updates (Dell & Microsoft) until recently. Now, I have been randomly experiencing screen freeze too, the last several weeks. I suspected it to be an update but could not track it down.

I recently found a built in Windows tool to run at the command prompt (without the brackets):  [C:\perfmon /rel]

Here is the error it displayed:

<KAPS.EXE>

Problem: Stopped working

Description:
Faulting application name: KAPS.exe, version: 3.1423.712.2, time stamp: 0x64ae3980
Faulting module name: ntdll.dll, version: 10.0.22621.3085, time stamp: 0xbced4b82
Exception code: 0xc0000005
Fault offset: 0x0000000000033aca
Faulting process id: 0x0x31F0
Faulting application start time: 0x0x1DA6AB6869101A0
Faulting application path: C:\WINDOWS\System32\drivers\RivetNetworks\Killer\KAPS.exe
Faulting module path: C:\WINDOWS\SYSTEM32\ntdll.dll
Report Id: cdfd024f-14e7-439b-90de-d5b4bd1e679f
Faulting package full name: 
Faulting package-relative application ID: 

Come on Dell, you have been doing great. Something is off. Can we get it resolved? Security is a big issue in society and going backwards after a update, uh keeps the risk alive when the update is supposed to fix an issue. 

I ran the System Diagnostics, because my computer just shut down for no reason 2x today, and has been freezing up for about 3 or 4 weeks every so often.  I also came across this KAPS.exe as a possible issue.

3/27/2024 6:12 PM Application Error Faulting application name: KAPS.exe, version: 3.1423.712.2, time stamp: 0x64ae3980 Faulting module name: KAPS.exe, version: 3.1423.712.2, time stamp: 0x64ae3980 Exception code: 0xc0000005 Fault offset: 0x00000000000ecd40 Faulting process id: 0x0x23B8 Faulting application start time: 0x0x1DA80721EA88537 Faulting application path: C:\WINDOWS\System32\drivers\RivetNetworks\Killer\KAPS.exe Faulting module path: C:\WINDOWS\System32\drivers\RivetNetworks\Killer\KAPS.exe Report Id: 52562f45-d6c8-4101-b8c7-d310bc05ab15 Faulting package full name: Faulting package-relative application ID:
3/27/2024 6:09 PM Application Error Faulting application name: KAPS.exe, version: 3.1423.712.2, time stamp: 0x64ae3980 Faulting module name: KAPS.exe, version: 3.1423.712.2, time stamp: 0x64ae3980 Exception code: 0xc0000005 Fault offset: 0x00000000000ecd40 Faulting process id: 0x0x23E0 Faulting application start time: 0x0x1DA8071D708A74D Faulting application path: C:\WINDOWS\System32\drivers\RivetNetworks\Killer\KAPS.exe Faulting module path: C:\WINDOWS\System32\drivers\RivetNetworks\Killer\KAPS.exe Report Id: c8fc04c6-a454-48e0-8677-6c044d8841d7 Faulting package full name: Faulting package-relative application ID:

Any idea as to what this is?  Looks like I'm not alone.

did anyone manage

to find a fix??

i just did a fresh windows install because of the constant freezes and crashes and still got this error :(

Same here. 

I am also facing a similar issue, very frustrating. I hope Dell provides some guidance or a fix for this soon.