From Windows 11pro to Windows 11 home after Dell support assist recovery USB

Question

This new Dell Desktop came with Windows 11 pro installed, unfortunately I was not able to pass the dell logo sign to boot....  not sure exactly why... so I created a Support assist USB and booted from there, but now I am no longer running Windows 11 pro  I am now  running  windows 11 home, can anyone assist  me with this. Thanks all

RoHe · Answer

Always include exact PC model in your posts.
You should probably contact Dell Tech Support if PC wouldn't boot Win 11 Pro when you got it, and see what they have to say...

Read this: Upgrade from Windows 11 Home to Windows 11 Pro. IF the downgrade to Home didn't change the Windows Product key stored on the PC, you should be able to install Pro again and get it activated.

mahadellpc · Answer

Thank you for responding , My computer is a Dell XPS 8960 .There is no product key I  have a  digital  license..

RoHe · Answer

There has to be something embedded on the motherboard to work with your digital license.

I'd start by contacting Dell Tech Support. Have your Service Tag available when you contact them. (Don't post Service Tag here.)

Windows General

From Windows 11pro to Windows 11 home after Dell support assist recovery USB