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Alienware m18 R2 has recently been purchased with Dell Support Premium Warranty, but within days of arrival, Dell Technical Support installed the factory build to fix Windows Update module missing from within services. This Dell Laptop's SupportAssist had list of tests in LH table and segmented cir

I am facing an issue with my laptop it drops its wifi communication signal after some time. At the restart time, it auto-connected to my wifi router but as usual, it disconnected and off the wifi device that has lost my work. I do many things on it as updating its driver but not improvement has been

We're looking to upgrade our WMS server from 4.1 to 4.3 (standard), and looking through the release notes I'm seeing 9.1.x as the highest supported version of ThinOS listed. Has anyone had any issues running 3040s with ThinOS 9.5.x on WMS 4.3? This is just a safety check as we're currently running

My Dell Inspiron 15 3000 Support Assist On Board Diagnostics freezes during boot up. The fan locks on high speed wont shut off no matter what I do. I have updated the BIOS, all recommended drivers, no luck. The computer will run very slow. I am seeing on the internet, many people are having this tro

Greetings. I am sending the Package "ThinOS_2402_9.5.1079.pkg", to the WMS 3.3 276 server, however it reports the following message, "Image file greater than 300 MB in size is not supported". The ThinOS_2402_9.5.1079.pkg package contains 307,917kb. Would this return be a limitation of the service, b

When I start the support assistant to check and install updates and it hangs at the start and does not go further. I have uninstalled, downloaded latest version (which I already had) and installed that and got the same problem. I tried contacting Dell support but got a dead end as my laptop is not i

Hello, I created a windows 11 gold image on a VM. However, after the image restoration, the Startup settings were missing from the recovery mode. I checked the VM and confirmed the startup setting is available. The problem occurred after restoring the image. Has anyone experienced this problem bef

With the release of the Amazon Workspaces Web client I would like to use the smart card auth but that requires ThinOS Extension package. Where do I get that? I don't see it in my WMS cloud deployment to add.

I'm enabled to change the language of the app in English. and need some help with it.

Hello Mr. Yip- Todd Naber here, I have a Latitude D630 (dual booting 64-bit XP & 64-bit Windows 7) with 8gb of ram and I'm finding it difficult to find Dell Drivers. Originally the Dell D630 had a 320gb hard drive with a Windows XP COA on the bottom of the laptop- but I purchased the D630 from

I had a problem with support assist not running so uninstalled it, downloaded the latest version (according to the installer its 4.3.0.52594) and am trying to install it but it does nothing other than showing the initials screen and then exits. on another run its stays with the initial screen and do

I was notified on SA of the update 4.0.1.54588 so went through the update process. After a few minutes a popup window from Windows Security read: "Windows cannot verify the publisher of this driver software" and offered a choice between NOT installing the driver software or installing the driver sof

The Dell Support Assist, Dell Update and Dell Support Website automatic driver updates have not been working for over a week. I contacted Dell Technical Support and have a Service Request Number, but I haven't heard anything back from them in 9 days now.  I have an active ProSupport service ag

I noticed that Windows Update reported a firmware update for my XPS 8940 on February 14th, but it wasn't listed on the Dell Support Drivers and Downloads website, even looking manually for BIOS updates. I finally saw that it appeared on the Dell website over a week later.    Are these oka

I'm not experiencing any issues, aside from what's noted here. This is just a general FYI, in case it becomes relevant to other R5 owners, or in case it becomes a more serious issue for myself at a later date. Chime in if you're having a similar experience, or have anything relevant to add. I got a

As you can see, when I go into the MyDell app and select the 'custom' option in the power management page, there is no option to change the percentage at which the computer starts and stops charging. Is there a way to fix this? Another issue I've had is that the SupportAssist app never loads. I've

Has anyone with a Dell Update v5.1.0 app (including Dell Update for Windows Universal, Dell Command | Update for Windows Universal, etc.) been auto-updated to v5.2.0 yet? I am asking about a self-update detected and installed by the Dell Update v5.x app itself, not via another Dell utility like Supp

My computer wouldn't run client services because it wouldn't start in services, I got that kind of fix and the Support Assistance stopped working. I loaded that and now the command center won't work and my computers running a little hot - around 70 and I can't change my fan speed because I can't get

I am testing the new Remote Shadow (P2P) connections from our WMS Cloud tenant. I believe our zero-trust networking is blocking the connections. What are the requirements to allow this functionality? URLs, ports other settings to allow the connection. When I test from outside our corporate network

I have installed the latest version of Dell Support Assist (4.0.0.51819) and it runs fine, but I cannot sign in. Logging in with my Dell account consistently prompts "We are working on signing you in" then fails with the error "We ran into a problem. Something went wrong and we couldn't load your co